SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Juicer (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.besthomejuicer.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The package is the same. Blender works without complaints. Thank you, i recommend!
Ordered on march 31, delivered to the door on april 7. Delivery was chosen from russia. In the morning of april 7, sms came that the courier will come today. The courier pre-called and after 15 minutes the parcel was already at home. The device works, already bought all cocktails. Nothing else has been tried. Very satisfied, thank you.
Thanks you for this blender, I appreciated it's quality and opportunities.
Excellent blender, came the whole, without damage! In the work tested, melet on 5 ***
Works well. Long shipping.
Super powerful device
Great item and fast delivery. Recommend product and store
Ordered 31.03 received 03.04 brought the courier to the doors of kiev, although ordered delivery from china. everything is on the spot, everything works! Thank you, i recommend!
Package from moscow. if i'm not mistaken. Jamb manufacturer. The clutch (photo) hangs on the shaft of the engine. Attaches to the shaft too long bolt with cone! Head. Socket under the bolt is not cone a Smooth. Replaced with a wide flat head. The coupling can be installed in two ways (turn to 180). So here. One of the options gives a huge beating.
best quality !
Everything is super, everything corresponds! very good and powerful device, since the order taking into account the weekend delivered in 5 days. i recommend the perfect vitomix
From the order to the receipt was a month. Although the description indicates that if you order black, that is in stock in ukraine and delivery is 3-5 days. The product is happy, but there is a hymonic smell from the lid, i think it will fade.
Lovely, blender!
Fast delivery and I'm in love with my new powerful blender
The store gives a good description of the blender, you really get you what buy, at least for my experience. The blender is strong and work perfectly. However, I would like them to add the number of rotations per minute (RPM), as some folks out there pay attention to that. I got a blender with a max RPM of 45000.
Top recommended
Parcel arrived quickly packed well, including works. Thank you!
Beautiful, very powerful, come quickly. It's like!
A Little loose button on/off switch. Otherwise blender happy. To cope with its function. Take not regret it.
Order in the range (7711 USD), it's still, for 10 days in Kaliningrad. Check the operation of the thing is not low, impressive looks), happy with shorter.
This is the best store ever,very serious,i recommend this shop.i will buy more from this quality seller.
Powerful and good blender. Happy 100
Thank You for Fast shipping
Powerful. Quality. advise everyone.
wowww
Ordered blender spare knife, knife came right. After the opening of the store immediately sent him a separate parcel. Thank You Very Much!
Mega fast ordered from Russia came for 4 days, courier brought home appliances all right is all well in until you try to try to write
It works, ugh ugh not broken. As always with great respect for you to the great China, as the manufacturer. Made with high quality.
Nice Mixer, I really like it. :-) For Buyer from Germany, Please remind there are some Costums declartion. Attention When Packages from abroad, comes Minimum 19% Tax and Handling fee to (was at me 34,29 €, since under 150 €) Best Regards
Blender excellent. Powerful. Delivery fast. Courier. Pre-notified SMS. Recommended items and store.
Thank you very much! The machine is reliable, quality is good. Delivery fast.
tnx
All fine
Delivery 10 days, brought home. Try chop carrot-Easy to mash No lumps измельчилась in less than a minute. Complete large bowl, cover, push rod and the blender.