We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very bad quality plastic, not suitable for contact with food. Besides fast shipping
Good bottle, daughter is happy
As a gift to me tea put, very well packed Everything suits
Vers fast delivery
Fastest shipping. In poland came in 10 days. Daughter is happy
Got the bottle in perfect condition!!!! There was a teabag inside but I took it out. I am really glad with this purchase. It is a really nice bottle and it's cute. Thank you.
Very nice, just like the picture. I'm fast.
Amazing service. Good quality product. Will purchase again from this store.
AV Well, it's very fast. Daughter happy.
Very good quality, I recommend! Arrived within a month. Thank you!
This is perfect. There is no damage. Cargo is fast.
Got a bottle a two months! Track track, was over protection, a dispute and two days but it bottle. Fits the description of goods, all with high quality, no plastic smell. If customized long wait-advise store.
Quality bottle just And has a pleasant as tea bag
Seller's great it together with bottle sent the tea bag all the highest level
All item accounted for and as described. Recommended.
Bottle of good, though was for a long time. Not cracked and good quality
Good bottle came quickly.
Thank You very much all clearly :)
Beautiful and good quality. Enjoyed.
THE BEST BUY I 'VE MADE IN MONTHS!!! It is great the spray nozzle for drink ago that N or you MOJ It is when babies and you do not it is tropee the lipstick!! The size is perfect, small takes up little spaciousness, no weight and fits medium liter. The cover is Super comfortable and protects it from ALL the bangs. All my girl friends want one!! As I 've order another color, I am delighted
Very quick service
Come in great condition, well packed, all look at the picture. Inside bag tea gift =)
All according to the description. Quickly reached the whole piece.
Excellent condition, minska for two weeks) in the bottle sent a tea bag)))
Correspond exactly to the description. Arrived fast, 13 days to Spain